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TOPIC: TZ Website Info, Errors and Issues thread

TZ Website Info, Errors and Issues thread 03 Oct 2013 05:23 #1

  • Frog
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Hi,

There have been some server load issues recently, in particular the sql server has dropped out.

If you try to access the site and you see a white screen with an error message about failing to connect to the sql server the site has a problem, and wont come back up until the error or load has been cleared. This generally doesn't take too long but could take up to 20 mins on occasion.

We are on the case and sorry for any inconvenience this may have caused.

Cheers,
Frog

"Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude." William James
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TZ Website Info, Errors and Issues thread 05 Oct 2013 14:59 #2

  • cantata
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Hello. I've just been getting "Account suspended" every time I tried to log on. :conf:
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 05 Oct 2013 16:01 #3

  • diamondgeezer
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That would be because I haven't paid the server bill cantata.

InnoHosting send me a bill via email that only accepts payment via paypal, and as I have un-linked my personal paypal account from my bank account for security reasons, there aren't sufficient funds in it to cover the bill. The 'forum business' paypal account (which does have funds in it) has been frozen by paypal, and they won't un-freeze it until I provide them with my driving licence, passport, and a fucking utility bill. Can you believe that? :roll:

I phoned InnoHosting just earlier when this happened, to see if I could pay by debit card to them directly, but as its saturday there was no-one there....I just got a recorded message. So exactly why the forum has come back up again now I don't know.

*edit* Novum has paid it :D cheers mate :cool:
The pen is mightier than the sword
Last Edit: 05 Oct 2013 16:57 by diamondgeezer.
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User(s) who Liked this post: Frog, irrepressible, pheony, cantata, PFIZIPFEI, jonb

TZ Website Info, Errors and Issues thread 05 Oct 2013 16:58 #4

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novum: :notworthy:
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TZ Website Info, Errors and Issues thread 05 Oct 2013 19:32 #5

  • cantata
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Aw bless. Now we have separated from the SZ set up (and tell me we HAVE separated from that....) why don't you reset the Donation Button, for amounts to be paid into something other than PayPal?

And novum - Thank You! :hug:
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 05 Oct 2013 20:21 #6

  • diamondgeezer
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cantata wrote:
Aw bless. Now we have separated from the SZ set up (and tell me we HAVE separated from that....) why don't you reset the Donation Button, for amounts to be paid into something other than PayPal?

And novum - Thank You! :hug:

No we haven't separated from SZ server-wise yet unfortunately (they too went down this afternoon), but we shall soon be doing so.

I'm going to be phoning Inno about setting up a new completely independent hosting deal for TZ first thing monday morning.

& there will never be a donation button on TZ either. :)
The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 31 Oct 2013 00:53 #7

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the sql errors seem to have taken a hike! :yup: :cool: :band: :thumbup: :notworthy: :hypo: :cheers:
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
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TZ Website Info, Errors and Issues thread 05 Nov 2013 01:32 #8

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Server just went down there again....SORRY ABOUT THAT!

The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 18 Dec 2013 23:06 #9

  • cantata
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I'm getting quite a few "database connection errors" on this visit. :conf:
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 18 Dec 2013 23:10 #10

  • irrepressible
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It went quite slow just a minute ago, hopefully it's just a little blip, it's annoying when the server drops out or whatever it does.
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TZ Website Info, Errors and Issues thread 26 Dec 2013 04:15 #11

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We just had some database errors, apologies to everyone..... hopefully i did enough to fix it. :hahano:
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
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TZ Website Info, Errors and Issues thread 26 Dec 2013 06:47 #12

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Seems like we have an intermittent issue on the hosts end.

Hopefully they will sort it out soon.

Until then the site may continue to have issues. Its coming and going at the moment.

:sorry:
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
Murdoch Murdoch is beautiful, Murdoch Murdoch is based
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TZ Website Info, Errors and Issues thread 26 Dec 2013 15:42 #13

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Eventually the server issues will all be sorted. Not had any real issues on my end in this regard.... I always blame my isp whenever I encounter any problems, anyway :D


I DO have a problem with using the karma icons. I can assign a karma point or demerit for one member, but when I try to bless or smite a second member, the page reloads to a FF white page stating: This site is redirecting this page in a way that will never complete.

I can then close that non-directing page and open a fresh thread page (to see if the tic was completed), the initial one almost always is, but a second never is, and despite whether it is or is not tallied, I get two warnings in sections above the thread page:

1. You can only blah blah one members karma once every six hours, yellow background
2. The screaming red screen with all its dire warnings and alerts, alarmingly crimson background

Another time, the contrary result was given to a particular click, despite being conscientiously exact in clicking on the wanted icon (they are spaced very close together).

I have looked at my browser tools (FF 26.0) and permissioned it to accept cookies from TZ, but the issue is still occurring. Would like to sort this as I have a backlog of karma blessings to bestow. :) Likely it is my browser settings rather than a site issue, but I am too inept to understand why. :emb:
Last Edit: 26 Dec 2013 15:47 by syxx. Reason: clarity
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TZ Website Info, Errors and Issues thread 26 Dec 2013 15:57 #14

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I called InnoHosting...our server hosts...about the problems we've been having at half past 8 this morning (we were down completely for several hours last night), not really expecting to find anyone actually there on boxing day at that time....but the phone was answered within a minute by a technician and they've sorted it.

That's what I call service. ;)
The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 03 Jan 2014 21:31 #15

  • cantata
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I lost you all for a while there. Actually, I've been finding it a bit "sticky" getting onto TZ all day today. Is it my end or yours?
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 03 Jan 2014 21:45 #16

  • Worzel
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Same here, reckon DIF sabotage :aargh:
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TZ Website Info, Errors and Issues thread 03 Jan 2014 21:46 #17

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Worzel wrote:
Same here, reckon DIF sabotage :aargh:

.... or high winds.... :coffee: :D
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 04 Jan 2014 00:29 #18

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We were down for a couple of hours. Hopefully, DG can fill us in on the details!
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TZ Website Info, Errors and Issues thread 04 Jan 2014 00:36 #19

  • diamondgeezer
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Sorry about the site being down earlier folks.

It was a server issue (again)....there's little we can do this end when it happens.
The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 04 Jan 2014 00:44 #20

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I've only just got through again! :O
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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