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TOPIC: TZ Website Info, Errors and Issues thread

TZ Website Info, Errors and Issues thread 08 Jan 2014 01:03 #41

  • cantata
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irrepressible wrote:
TZ is stable again, everything seems to be in full working order :cheer:

Not for me. I'm still getting that red-bar with "Kunena has failed..." so this might not post!
"...Wyrde saves oft the man undoomed
if he undaunted be....". (Beowulf).

"The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths... Beautiful people do not just happen". (Elisabeth Kubler-Ross).


:cavalier
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TZ Website Info, Errors and Issues thread 08 Jan 2014 01:09 #42

  • irrepressible
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It was working beautifully for about 20 minutes :chuckle:
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TZ Website Info, Errors and Issues thread 08 Jan 2014 02:50 #43

  • syxx
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Was trying to post on the "sleep" thread. It would not post: 404 message and red bar ditto Cantata's post above.
So, came here to read the last post here and opened message field to post..... and my unposted message from the "sleep" thread was in the field.
Deleted it to post this.
Still cannot post to "sleep" thread.

Agh!
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TZ Website Info, Errors and Issues thread 08 Jan 2014 07:47 #44

  • diamondgeezer
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Everyone...

Its a fault with the server hosts...AGAIN.

After all the intermittent faults we were having all yesterday, we went completely down last night for quite some time....AGAIN.

And they aren't answering the phone when it happens....that's the worst part of it, because they are supposed to have a 24/7 technical support department available for me to speak to.

Its just not good enough, so we're going to switch to another one as soon as possible.

Apologies to you all for these issues.
The pen is mightier than the sword
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User(s) who Liked this post: Hexhammer, Worzel, jaxdreaming

TZ Website Info, Errors and Issues thread 08 Jan 2014 09:11 #45

  • Worzel
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Testing, don't want to speak too soon but issue seems to have gone, for the moment at least......
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TZ Website Info, Errors and Issues thread 08 Jan 2014 09:30 #46

  • pheony
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I couldn't get onto the forum at all last night

..Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

After seeing the above, the site was unavailable to me until this morning.
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TZ Website Info, Errors and Issues thread 08 Jan 2014 09:32 #47

  • Worzel
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I was still getting errors of all sorts this morning,
rebooted the laptop whilst the kettle was on, returned and was fine and able to post.
DG needs to feed the hamster on the wheel that's powering this :chuckle:
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TZ Website Info, Errors and Issues thread 08 Jan 2014 09:38 #48

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:D
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TZ Website Info, Errors and Issues thread 08 Jan 2014 09:41 #49

  • pheony
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diamondgeezer wrote:
Everyone...

Its a fault with the server hosts...AGAIN.

After all the intermittent faults we were having all yesterday, we went completely down last night for quite some time....AGAIN.

And they aren't answering the phone when it happens....that's the worst part of it, because they are supposed to have a 24/7 technical support department available for me to speak to.

Its just not good enough, so we're going to switch to another one as soon as possible.

Apologies to you all for these issues.

I tried calling them as well...many times!

Recorded message...'This number is not in use at the moment' :roll:
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User(s) who Liked this post: diamondgeezer, Worzel

TZ Website Info, Errors and Issues thread 08 Jan 2014 10:00 #50

  • diamondgeezer
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I know phe.

Even though we're back up & running (for now :roll: )....I want to talk to someone at Inno urgently about this.

Tried multiple times on the phone this morning too, including just now. No joy, same thing.
The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 08 Jan 2014 10:09 #51

  • pheony
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diamondgeezer wrote:
I know phe.

Even though we're back up & running (for now :roll: )....I want to talk to someone at Inno urgently about this.

Tried multiple times on the phone this morning too, including just now. No joy, same thing.

Not good!

The American server doesn't appear to have the same problems?

The forum was having problems all day yesterday and as I said...I couldn't get back on until this morning!
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User(s) who Liked this post: diamondgeezer, Worzel

TZ Website Info, Errors and Issues thread 08 Jan 2014 10:15 #52

  • Worzel
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Only suggestion....
But you might get a faster response emailing the tec support from your control panel or however it is set up?
Also is it saying anything on status/known issues?
(Shapeshifting lizard infiltration hack :O )

Used to have to deal with a BIG hosting company, calling was invariably a waste of time, if you have a problem so do hundreds of others and they are all trying to get through on the phone.
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User(s) who Liked this post: diamondgeezer, Hexhammer

TZ Website Info, Errors and Issues thread 08 Jan 2014 11:26 #53

  • diamondgeezer
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pheony wrote:
The American server doesn't appear to have the same problems?

No it doesn't.

Not recently, nor did it early last year when the UK server was down for days on end due to that DDoS attack.

en.wikipedia.org/wiki/Denial-of-service_attack
The pen is mightier than the sword
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TZ Website Info, Errors and Issues thread 08 Jan 2014 11:47 #54

  • syxx
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Thanks DG, Phe.
The move will be good. Might not happen today :) but patience and perseverance are the tools of an effective Truther.
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TZ Website Info, Errors and Issues thread 08 Jan 2014 13:54 #55

  • Hexhammer
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Now everything seems to work fine... Some times I find it funny how TZ is down on the just right moments... I was supposed to post a lot more yesterday, but decided to hold on, because of the problems here. One mighty fine timing for that lag and fail.
"I've often felt that dreams are answers to questions we haven't yet figured out how to ask."
-Agent Fox Mulder
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TZ Website Info, Errors and Issues thread 08 Jan 2014 14:18 #56

  • diamondgeezer
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Hexhammer wrote:
Now everything seems to work fine... Some times I find it funny how TZ is down on the just right moments... I was supposed to post a lot more yesterday, but decided to hold on, because of the problems here. One mighty fine timing for that lag and fail.

Or should that be the be at just the wrong moments eh.

Because last time I did manage to speak to innohosting on the phone (boxing day, when we were down then), what the technician I spoke with said then was that we had been under some sort of personal cyber attack on that occasion...thats TZ itself, not the server in general.

Whether that is actually the case or not I don't know for sure....but if it is, well we all know where it will be coming from don't we...
The pen is mightier than the sword
Last Edit: 08 Jan 2014 14:25 by diamondgeezer.
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TZ Website Info, Errors and Issues thread 08 Jan 2014 15:05 #57

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Yea, 'right' moments for those who wish to keep us quiet. :roll:

Did somebody watch carefully enough, which posts were made just before the lag started? There's somebody keeping a close eye on what goes on in here, that's for sure at least.
"I've often felt that dreams are answers to questions we haven't yet figured out how to ask."
-Agent Fox Mulder
Last Edit: 08 Jan 2014 15:08 by Hexhammer.
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TZ Website Info, Errors and Issues thread 08 Jan 2014 18:10 #58

  • jonb
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What about SZ? have they had any problems?
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TZ Website Info, Errors and Issues thread 08 Jan 2014 18:45 #59

  • spectero
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I haven't been affected at all by these " website issues " :)...Just saying.
" I was bored before I even began ".
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TZ Website Info, Errors and Issues thread 08 Jan 2014 19:17 #60

  • jonb
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Lucky girl
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